Paying by chip card
You can pay quickly and easily with your chip card in our canteens and cafeterias. Simply top up your semester ID or staff card at the info points or rechargers and you're ready to go! It's even easier if you use Autoload.
Who can use the chip card?
Students and university staff who have a semester or staff ID in the form of a chip card can use it as a cashless means of payment. Esslingen University of Applied Sciences uses a different card system; you can find more information about this at the bottom of the page. Guests, staff or students who do not have an ID card can obtain a guest card for 15 euros at our info points. This amount is made up of a 10 euro deposit and 5 euros starting credit. If you have any questions about the chip card, please contact our colleagues at the info points.
+++ Watch out! +++ Banks now only issue so-called debit cards. These are now replacing giro cards. Unfortunately, our top-up machines do not yet support these cards - a problem that many other service providers are also currently experiencing. We are currently working on a solution, until then the chip cards can of course still be topped up:
- Via Autoload with PayPal
- With cash at the info points
- With cash card at the cash desks in Mensa Central
- From mid-October with credit/debit card at all our cash desks (except Esslingen and Göppingen)
Notes
Loss
- Make a note of your card number when you receive the chip card!
- If you lose your card, report to one of the Info Points. Found cards will be kept in a safe place.
- If you don't have your card number or your card has not been handed in, your credit balance and deposit will, unfortunately, be lost.
Damage
- The Studierendenwerk Stuttgart is not liable for mechanical damage to the chip card. That is why you should store your card in a cover if possible. Do not bend it or keep it in your back trouser pocket.
- With chip cards of the Studierendenwerk Stuttgart, in the event of damage, the deposit will be forfeited.
- In the event of cards with technical defects, you will receive a new chip card free of charge and your credit will be transferred.
Expiration
- If a chip card has expired, it must be extended in good time:
- Students do this by extending their university's registration at the "Studiensekretariat" of their university. The chip card gets validated then once you pay with it.
- Employees of University of Stuttgart extend their card at the personnel department with the same process as the application for a card.
- If a chip card is invalid, we will charge you the guest price.
If there are any further problems with your chip card, please come to our Info-Points or contact karten@sw-stuttgart.de
AUTOLOAD
You can top up your chip card direct at the canteen checkout. The only prerequisites are a PayPal account (existing or newly created) and a one-off registration.
TOPPING UP AT THE RECHARGING TERMINAL OR INFO POINT
Topping up your card at the recharging terminal
You can top up the chip cards at recharging terminals with an EC-card and partly also with cash.
- The minimum top-up amount is €10 with an EC card or €5 with cash.
- If you top up your card with an EC card, a maximum of €30 is possible.
- Only take the card out of the recharging terminal after the new amount of credit on the card has been displayed (wait for the booking process to be completed).
- Do you have enough funds in your account? If the amount requested is returned to us by the bank (reason: an insufficient bank balance), we will pass on the fee to you.
- If your EC card does not work on the recharging terminals, please have your bank activate the ELV ("electronic direct debit") for terminals.
Top up directly at the checkout
- You can top up your card directly at the cash desk - in cash, by debit or credit card (5 euro increments).
- With bank/debit card: Cafeteria Rose, Cafeteria HfT, Mensa Central (at the canteen checkouts), Mensa Horb, Mensa Kunstakademie.
- With cash: Cafeteria Contrast, Cafeteria Denkpause, Kaffeebar in der Mensa Central and at all Info-Points.
Topping up your card at the Info-Point
- At the Info Points, you can top up your chip card with cash, too.
- Topping up your card with cash can only be done in fixed amounts: €5, 10, 15 etc.