So as to make the formalities for living in our dormitories as simple and easy as possible, we have set up this tenant portal for you. You can submit your notices of termination, renewals, damage reports, or other data direct to your administrator or caretaker here.
To enter the tenant portal, please confirm the following terms and conditions.
The Corona situation always brings changes to which it is necessary to react. The current restrictions also affect the Housing Department of the Studierendenwerk. We would like to inform you that we therefore need to reduce our service until the 31st of March 2021.
Due to the lockdown and the current infection situation, our employees are partly in the home office or can only enter the residential complexes to a limited extent for reasons of health protection. This also applies to our craftsmen and cleaning companies. This means that we will of course continue to be there for you, but the answers may be delayed.
Please bare with us if emails are answered late or if small repairs and special cleanings may not be able to be carried out immediately. Urgent matters are prioritised. Maintenance cleaning, such as the staircases, will also take place as usual.
Thank you for your understanding. Please stay healthy!
Unfortunately, the tenant portal cannot be used by sub-tenants, interim tenants or guest lecturers. Please get in direct touch with the official in charge or the caretaker by e-mail.