Social Counselling

Between studying and student life, it's not always easy to keep track of everything. Our social counsellors Helga Kessler and Ronald Friedrich can often help before problems arise. But even in more difficult situations, they are happy to be your first point of contact and offer help in finding solutions. You can make an appointment for a counseling session by phone or e-mail. Of course, the consultations are absolutely confidential and free of charge for students.

You can come to the social councelling for advice on the following topics:

  • Financing your studies
  • Work and study
  • Counselling and help in financial emergencies (emergency fund)
  • Social benefits
  • Health insurance
  • Assistance for international students
  • Support in special situations (e.g. pregnancy)
  • Studying with a child
  • Assistance for students with disabilities or chronic illnesses
  • general questions before starting a course of study or during the transition from study to work

If you have questions concerning BAföG, please contact the Amt für Ausbildungsförderung.

How to reach us for an appointment

For personal counselling sessions on site, py phone or video, please make an appointment in advance  at +49 711 4470-1059 or -1057 

You can currently reach our social counselling service by phone from Monday to Thursday from 9 a.m. to 3 p.m., on Friday from 9 a.m. to noon and by email

Please note: For technical reasons, you will currently hear a dial tone even if the line is busy. Please try again at a later time if no one answers the phone after a longer ringing.

Video counselling

If you wish, you can have a video consultation. We use the data protection-compliant video tool from RED medical for this. Technical requirements and information on data protection can be found in the FAQ of the RED Medical video tool.

We need your signed declaration of consent after the appointment and before the consultation. Please send us the signed form by post to Studierendenwerk Stuttgart, Sozialberatung, Ms Helga Kessler or Mr Ronald Friedrich personally, Rosenbergstraße 18, 70174 Stuttgart, Germany.

New: Counselling at your university

Our social counselling service regularly comes to your university and advises you in open consultation hours. Counselling is confidential and free of charge. Just drop by - no need to register. You can find out when we are at which university on our events page!


At our online information lectures you will receive valuable tips and advice on selected topics. The lectures are held in German.

Participation is free of charge. However, a short informal registration by e-mail is necessary so that we can send you the access data!  We use the data protection compliant programme Alfaview. Just follow the link we will send you with the access data. Informal registration by email:


The next dates:

  • 20 June 2024: Scholarships - Money (almost) for free! 

Start: 3 pm each day


Topics of the lectures.

  • Short of cash? Ways of financing your studies
  • Scholarships - Money (almost) for free!
  • Wohngeld - A possibility for financing your studies?!

Frequently asked questions

Students who are enrolled at one of the 15 universities we support in Stuttgart, Ludwigsburg, Esslingen, Göppingen and Horb can take advantage of the social counselling free of charge.

We also advise prospective students who would like to find out, for example, about the possibilities of financing their studies or our semester contribution scholarship.

Yes, this is possible if the issue allows for a short consultation. For more complex issues, however, we recommend personal counselling.

Please make an appointment for a personal consultation in advance by phone or email. You can find the contact details at the bottom of this website. The counselling sessions take place in Stuttgart-Mitte in the administration building of the Studierendenwerk or by telephone or video consultation.

You will usually receive an appointment within 14 days.

There is no limit. You can take advantage of our social counselling as often as you need. Together we will find a solution.



Rosenbergstraße 18, 70174 Stuttgart


+49 711 4470-1059 oder -1057

Email schreiben

Telephone Appointment

You can currently reach our social counsellor by telephone from Monday to Thursday, from 9 am to 3 pm, Friday von 9 am to 12 pm and by e-mail.

Public Transport

  • 4
  • 41, 42
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Ronald Friedrich
Social Worker

Office address

Rosenbergstraße 18
70174 Stuttgart
Helga Kessler
Social Worker

Office address

Rosenbergstraße 18
70174 Stuttgart

Please Note

Since email communication with Studierendenwerk Stuttgart is not encrypted, we cannot guarantee confidentiality for the information you email to us!