FAQ: Dormitories and Corona

Dear tenants,

the Corona situation always brings changes to which it is necessary to react. The current restrictions also affect the Housing Department of the Studierendenwerk. We would like to inform you that we therefore need to reduce our service.

Due to the current situation, our employees are partly in the home office or can only enter the residential complexes to a limited extent for reasons of health protection. This also applies to our craftsmen and cleaning companies. This means that we will of course continue to be there for you, but the answers may be delayed.

Please bare with us if emails are answered late or if small repairs and special cleanings may not be able to be carried out immediately. Urgent matters are prioritised. Maintenance cleaning, such as the staircases, will also take place as usual.

Thank you for your understanding. Please stay healthy!


The current corona regulations of the state of Baden-Württemberg can be found on the following website - please keep informed about the applicable rules: Aktuelle Corona-Verordnung des Landes Baden-Württemberg: Baden-Württemberg.de (baden-wuerttemberg.de). Find information about the Corona Ordinance for Baden-Wurttemberg in other Languages.

Please note: As of October 11, 2021, the previously free antigen-rapid-tests (Schnelltest) will be subject to a charge throughout Germany! Children and people who cannot be vaccinated for health reasons are exempt.  In addition, the 2 or 3G rule now applies indoors and at events: anyone who wants to go to a restaurant or concert, for example, must be vaccinated, recovered or tested. From September 16, 2021, the measures prescribed to combat the pandemic will no longer depend solely on the level of corona cases, but on the so-called seven-day hospitalisation incidence. Priority for non-vaccinated persons is then given to more far-reaching restrictions on participation in public life and contact restrictions.

The following three levels apply here:

  • The basic level exists if the numbers of numbers 2 and 3 are not reached or exceeded nationwide. 
  • The alert level applies if the number of new inpatient admissions with COVID-19 patients per 100,000 inhabitants reaches or exceeds 8 within seven days (seven-day hospitalisation incidence) nationwide or if the utilisation of intensive care beds (AIB) with COVID-19 patients reaches or exceeds the absolute number of 250 nationwide.
  • The alert level exists when the seven-day hospitalisation incidence nationwide reaches or exceeds 12, or when the intensive care bed (AIB) occupancy rate nationwide with COVID-19 patients reaches or exceeds 390 in absolute terms.

For further information, please refer to the Corona Ordinance of the State of Baden-Württemberg. Find information about the Corona Ordinance for Baden-Wurttemberg in other Languages.


You still need a vaccination appointment? Visit www.dranbleiben-bw.de for current vaccination campaigns throughout Baden-Württemberg and permanent vaccination offers.


Information about moving in

In response to the current Covid-19 situation, the janitor’s office will only be issuing keys by scheduled appointments. To schedule an appointment, please contact your janitor. You can find the contact details at the respective dormitorie on our website.

Please note that the janitor's office may only be entered by you alone. A minimum distance of at least 1.5 meters must be maintained at all times. If you need help moving in, we ask that you only bring the number of helpers really necessary for the move


Where can I charge my washing card?

You can recharge your washing cards for the washing machines in the dormitories in the following canteens - the Info-Points are open:

Mensa Stuttgart-Vaihingen:       Monday till friday from 11:15 am to 2:15 pm

Mensa Ludwigsburg:                  Wednesday from 11:15 am to 1 pm

Mensa Central:                            Monday till friday from 8 am to 2 pm

Recharging stations where you can top up your chip can also be found in the following dormitories:

Filderbahnplatz (Filderbahnplatz 31-37, 70567 Stuttgart-Möhringen). There, the recharger hangs in front of the janitor's office in house 37 on the ground floor. The door is open from 9 a.m. to 3 p.m. (not on weekends or holidays).

In der Au (In der Au 16, 70327 Stuttgart-Untertürkheim). There, the recharger can be found in house 16C in the washroom in the basement. The door is also open here from 9 am to 3 pm. (not on weekends or holidays).


I am returning/entering from abroad, what do I have to consider?

The Coronavirus Entry Ordinance currently applies uniformly throughout Germany. It regulates the registration, quarantine and verification requirements as well as the transport ban from virus variant areas. 

If you want to enter Germany from abroad, please inform yourself in advance about the necessary steps on the website of the Federal Ministry of Health: Coronavirus | Current information for travelers (bundesgesundheitsministerium.de)

As operators of student dormitories it is important for us to take the best possible precautions to avoid infections. Therefore: If you move into one of our student residences and enter from a high-risk area or even a virus variant area, please present our janitor with proof that you have had a recent coronavirus test with a negative result. Alternatively, you may present proof of vaccination or recovery. By your cooperation you can help to ensure that our dormitories remain a safe place for all residents.

If you are asking a third party to pick up your key, we would like to ask you to visit the janitor as soon as possible after your arrival to present your coronation test, vaccination or recovery certificate and to sign the inventory list. Please also make an appointment in advance.


If I accept the room offer and do not start my studies in Stuttgart, how can I withdraw from the contract?

If you accept the offer, you are obliged to pay the rent for the room for the complete lease contract. If you do not study in Stuttgart or do not receive enrolment, you can cancel the contract before the start of the lease with a period of one month to the end of the month. In this case, you will have to pay the rent of that month.


My examinations or studies are extended due to the current situation. I therefore need an extension of my residence contract even though I have already exhausted the maximum period of residence. What do I do?

Please contact your clerk and describe your situation. We will consider your request. Please note that if we agree to the extension, we can only extend it until 28.02. or 31.03.2022. If your room has already been reassigned, you will need to move to another room – there will be a fee of 50 euros.


Is a Corona case in my shared apartment a reason for rent reduction?

No, there is no entitlement to a reduction in rent due to a Corona case in your shared apartment or if the health authorities order measures (e.g. quarantine).


Do the residents have to pay explicit attention to something when dealing with the coronavirus-situation?

In all student residences we provide information on the most important hygiene tips by means of posters in two languages. As with all infectious diseases, the following rules of conduct apply to prevent infection:

  • Wash your hands regularly and sufficiently long (at least 20 seconds) with soap and water
  • Keep your hands away from your face
  • Sneeze or cough in the crook of your arm or in a handkerchief
  • Refrain from shaking hands
  • Keep a distance of at least 1.5 metres, preferably 2 metres, to other people outside your household. This also applies when standing in line, for example in the supermarket
  • You should wear an everyday mask (mouth-nose-cover) on all traffic and meeting routes in the dormitories, for example in the stairwell and elevator.
  • Ventilate regularly, especially when several people are in one room. Recommended are 10 to 15 minutes per hour.


What happens in the student dormitories if a student is infected?

In this case we will act according to the regulations of the responsible public health department. This applies in principle to all infectious diseases that can occur in the student residences.


What to do in case of suspicion? Is there a central registration office?

If there is suspicion of infection with the coronavirus because symptoms occur, contact your doctor directly by telephone or contact the emergency medical service of the public health insurance under the telephone number 116117.

People who have had contact with a person with confirmed COVID-19 disease should contact their local health authority directly. This must be done in any case – regardless of the occurrence of symptoms. You can find out the responsible health office here by postcode: https://tools.rki.de/plztool/


Have you tested positive for COVID-19?

In this case please isolate yourself. If you have not already done so, please inform the local health authority - you are obliged to do so. 

At the same time, please also inform the responsible clerk for your dormitory at Studierendenwerk Stuttgart by mail. In this way, we can take measures on site until the local health authority contacts you.

We also recommend that you inform your roommates if you live in a shared apartment.